Reference

Privacy Policy for Indonesia Players

We collect only what's needed to run your account, process DANA, OVO and GoPay payments, and keep your sessions secure. You control your data — request access, corrections or deletion anytime through the support channels below.

Data minimisationAccount securityPayment privacyRequest your dataIndonesia law
dinasti99 Privacy Policy for Indonesia Players
DATA HANDLING

How We Protect Your Information

Every login session runs over SSL encryption. Payment instructions to DANA, OVO and GoPay never pass through our servers unencrypted, and withdrawal requests require two-factor confirmation before they're queued. We segment data by function — game servers, payment processing and account databases sit on separate infrastructure with role-based access controls. Staff see only the data their role requires; a support agent reviewing a chat transcript won't see your payment history unless you explicitly share a transaction ID during that conversation. Regular security audits and penetration tests check for vulnerabilities, and we patch any issue flagged by our monitoring tools.

Encryption Standard

All data moving between your device and our servers travels over TLS 1.3. Payment and login endpoints enforce certificate pinning to block man-in-the-middle attempts.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember language and layout choices. Analytics cookies are optional — disable them in your browser anytime.

Third-Party Sharing

We share data only when required: payment processors receive transaction instructions, age-verification providers check eligibility, and regulators see audit reports where local law mandates them. No data is sold.

Data Retention

Active accounts keep their records accessible. Closed accounts are archived for the period Indonesia law or applicable local regulation requires, then permanently deleted from live and backup systems.

POLICY CONTACT

Submit a Privacy Request

To view, correct or delete your data, reach us through any of the channels below. Include your registered email and a brief description of your request. We'll verify your identity and respond with next steps.

Team online

Live Chat

Open the chat bubble in the bottom corner of any page, select Privacy Request from the menu, and an agent will walk you through the verification steps and timelines.

Email Support

Send your request to the support email shown in the footer. Use the subject line Privacy Request and include your account email so we can locate your record quickly.

Account Settings

Log in, go to Account Settings, then Privacy & Data. You'll find options to download your data, update communication preferences, and submit a deletion request.

Privacy Policy FAQ

We ask for your email, phone number and date of birth to verify age and set up account recovery. Payment details stay with DANA, OVO or GoPay — we only see confirmation that a deposit cleared or a withdrawal was requested.

Yes. Log in, go to Account Settings, then Privacy & Data and select Download My Data. You'll receive a file with your registration details, game history, transaction log and communication preferences within 48 hours.

Open any email we sent, click the Unsubscribe link at the bottom, or go to Account Settings and turn off promotional messages. You'll still receive account-security and transaction-confirmation emails because those are essential.

We archive your records for the retention period Indonesia law requires, then delete them from live and backup systems. You can request immediate deletion if your local regulation grants that right — contact support with your request.

Only when necessary: payment processors handle DANA, OVO and GoPay transactions, age-verification providers confirm eligibility, and regulators receive audit reports where local law requires. We never sell your data to marketers or data brokers.

Log in, go to Account Settings, update the field, then confirm the change through the two-factor code sent to your new contact. If you lost access to your old email or phone, contact support with ID verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.